I’m also glad to see that your order was shipped and delivered in time. I’ve found your support request #1353578 and I’m glad to see that you received a reply within few hours.
I’m sorry to hear of the trouble placing your order. All due to the incompetence, lack of solid communication methods, and integrity of this company. Now, in all likelihood, my book will be late and my young children I'm partnered with to give the book to will be left sad without one while his classmate's enjoy theirs. I thought that it wasn't a big until I check my account activity to see TWO pending charges of 45 dollars, without any order confirmation or receipt to justify as to why I was charged this as the order went through.
BOOKWRIGHT BEST PAGE COLOR ZIP
I tried again thinking I had made a mistake with the actually 16 digit or SCC, and it still referred to the bank's zip location.
BOOKWRIGHT BEST PAGE COLOR CODE
All went smooth until I went to the check-out section where I gave the COMPLETE CORRECT credentials for debit card, to be told that the bank's zip code was wrong (which it isn't). It was supposed to be a single book single purchase for roughly 45 dollars. I just had tried to purchase a single book I need on priority that I have written for my college children's book class.
BOOKWRIGHT BEST PAGE COLOR UPDATE
If you have any more questions, please update your support request. You should be able to see them all under your original request on this page: You mentioned that you contacted us multiple times, so your following requests were likely merged into the original one to keep them all together. And comparing prints made elsewhere, whether at photo lab, a competitor, or your home printer, to your Blurb-printed images isn't actually that helpful because different companies use different materials, different inks, different software, and so on.įinally, our Customer Support team wouldn’t just solve a request without replying first. We are a self-publishing company, so we're not able to review books before they go to print, but we send your book file as-is to the printer. Just to clarify: Blurb isn’t a publisher or a distributor. Our Customer Support team can help with that, and I understand that someone replied to your support request. This may be due to several reasons I can’t troubleshoot here without seeing some pictures of the problem. I'm sorry to hear that you're not happy with the quality of your books. Sometimes you lose and sometimes you learn, unfortunately. I don't want to spend another penny with them. I printed total of 4 different types of books and I'm done with them. If you're just trying to print a book for your family or friends through your iPhone photos then it's "alright". So I had to end up posting publicly on their Instagram post and 1 hour later they reply back to me. I direct messaged them on Instagram and never got a reply. I messaged them again and again and never got a reply.
Most recently, I reached out to them 3 weeks ago and never got a reply and out of no where they close my request as solved. I've printed from other print houses and personal work for way better. Don't waste your money if you're planning on mass producing books because the quality does not cut it. I've printed various types of books from them and they range from pretty good to mediocre. Do not use Blurb if you're expecting quality you'd expect from a major publisher or distributor.
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